Rental Management

Advantages of affiliation with Executive Lodging of the Black Hills

  • Top Vacation Firm in the Black Hills, we book 2:1 month to month over our next closest competitor; ask for a copy of the proof!
  • Only Real Estate firm in the Black Hills dealing exclusively with top end vacation homes using their vast experience in finding good investments
  • Strong online presence and current website with real-time calendars.
  • Members of 6 Chamber of Commerce as well as national associations
  • 24-hour customer service contact (Available 7 days a week/365 days year)
  • Large Advertising Budget and contracted marketing firm
  • Continuously reevaluating and innovating our business model
  • Monthly newsletters to keep you informed of stats, recommendations, local information
  • Expertise in the Vacation Rental business offering routine inspections to improve, grow and maximize your return on investment.
  • Robust secure online services for owners to reserve dates and generate reports i.e. Income and Expense, Reservations, Year to Date, etc.
  • Fulltime Housekeeping Director
  • Partnerships with professional local vendors i.e. plumbers, electricians, HVAC, snow removal, hot tub maintenance
  • Full Time Maintenance Staff
  • Routine Maintenance: ensuring consistency and quality in both customer service and the level of accommodations
  • 99% positive customer feedback and much higher than industry standard repeat guests.

Customer Services

  • 24 hour personal customer service contact for reservations, service calls, television and internet assistance, lockouts, lost guests, etc.
  • Concierge Services (on site chefs, stocked groceries, special needs, airport pickup etc)
  • Packages and discounts as well as shoulder season specials
  • Secure online booking
  • Mobile Vacation Rental Platform app personalized for each cabin at your guests fingertips, guest are able to get directions to your cabin, the grocery store, restaurants, attractions and more instantly on their smart phone or I-Pad.
  • Timely e-mail blasts to past, present and future guests to entice them to return for special deals or events
  • Available, easy to find full service office i.e. conference room, fax, notary signatures
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